FAQ: Frequently Asked Questions

What kind of products do you sell?
Soul of a Home Designs opened with wreaths, however in the near future, I will be selling other items for the home such as decorative pillows, candles, wall decor, and more! I really want to help you make your home yours!

When do you add new items?
New items are added each week.

When do you ship orders?
Orders are shipped on Saturdays.

Do you ship internationally?
At this time, no.

Do you accept custom orders?
Not currently, but I do plan to in the future!

Where are you located?
I am located in Austin, TX. All items are made in a smoke free, pet free home.

How long does it take to receive email responses?
Please allow 24 – 48 business hours to receive a response to any emails or Etsy conversations.

Do you sell outside of Etsy?

Can I find you on social media?
Yes, you can find me on the following:
Instagram: https://www.instagram.com/soulofahome/
Twitter: https://twitter.com/soulofahome
Facebook: https://www.facebook.com/Soul-of-a-Home-Designs
Pinterest: https://www.pinterest.com/soulofahome/

What is your return policy?
Please contact me within 7 business days to let me know of your wish to return your item. I will then let you know what the next step will be.